• Shipping Policy


    At Keenfoolwear, we prioritize delivering durable hiking footwear that blends everyday comfort with outdoor performance. Our shipping policy is designed to ensure your adventure-ready shoes arrive with care, offering transparent timelines and reliable service for explorers worldwide.


    Processing Time

    All orders undergo quality inspection and careful packaging within 5–7 business days after confirmation. During seasonal peaks (e.g., pre-hiking season or holiday sales), processing may extend to 10 business days. You'll receive email updates if delays exceed 7 days, keeping you informed about your gear's journey.


    Shipping Time

    Domestic U.S. orders typically arrive within 7–15 business days via standard shipping, accounting for rugged packaging requirements. International shipments to Canada/Europe take 10–25 business days, including customs clearance for footwear products. Remote locations may experience additional 3–5 day delays due to limited carrier access.

    We ship to: United States, Canada, UK, EU countries, Australia, Japan, and select Asian markets. Destination restrictions apply to certain hiking boot models due to material regulations.


    Shipping Costs

    At Keenfoolwear, we proudly offer free standard shipping on all orders—no minimum required within the continental United States.

    • Free shipping is automatically applied at checkout; you don’t need to enter a code.

    All orders are packed using recyclable, eco-friendly materials to reduce our environmental impact.

    For questions, please contact our team at [email protected].

    International Considerations

    Footwear shipments may incur import duties (typically 5–20% of product value) based on destination country regulations. We declare all products as "Outdoor Footwear" with accurate HS codes to minimize customs delays. Unclaimed packages will be subject to a $25 restocking fee plus return shipping costs.


    Special Packaging

    All hiking boots ship in reinforced boxes with moisture-resistant lining to withstand transit conditions. This adds 1–2 days to processing but ensures your footwear arrives trail-ready.


    Order Tracking

    Tracking numbers are emailed within 24 hours of shipment. International customers can monitor customs clearance via carrier websites (DHL/FedEx). Delivery confirmation requires signature for orders over $150.


    Contact

    For shipping inquiries: [email protected]

    Response time: 24–48 hours (excluding weekends)