Welcome to keenfoolwear.com and www.keenfoolwear.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our outdoor footwear platform, including browsing, purchasing, and engaging with content. Please read them carefully.
The Site is intended for personal, non-commercial use by outdoor enthusiasts seeking durable hiking footwear. You may not: (1) use automated tools to scrape product data (critical for protecting our technical footwear specifications), (2) resell items purchased from our Site (as our focus is direct-to-consumer), or (3) interfere with site functionality (e.g., disrupting sizing guides). Unauthorized use may result in account suspension.
All content on the Site—including product images, technical specifications, logos, and hiking advice—is the exclusive property of keenfoolwear.com or its licensors. This includes proprietary footwear designs developed for trail performance, which are protected by copyright and trademark laws. You may not reproduce, modify, or distribute this content without written consent, as it forms the core of our outdoor footwear expertise.
We strive to provide accurate product details (e.g., waterproof ratings, sole composition, sizing) and pricing, but errors may occur—especially with technical specifications. We reserve the right to correct inaccuracies (e.g., a mislisted traction rating or width measurement) at any time, and may cancel orders affected by such errors. If canceled, we'll issue a refund and notify you of the correction.
We may limit quantities per item (common for seasonal colorways) or cancel orders that appear to be for resale (e.g., bulk purchases of limited-edition hiking boots). Our focus is on serving outdoor enthusiasts, so we prioritize orders from customers seeking to wear, not resell, our performance footwear.
Due to the technical nature of our footwear and global supply chain considerations, orders typically ship within 5-7 business days (longer than standard e-commerce). Expedited shipping options may be available for select products. International shipments may require additional processing time due to customs clearance for specialized outdoor gear.
Given the importance of proper fit for hiking footwear, we offer an extended 21-day return window from delivery date. Items must be unworn with original packaging and tags intact. Due to the specialized nature of our products, exchanges may take 10-15 business days to process. Return shipping costs are the customer's responsibility unless the item is defective.
The Site may link to outdoor activity platforms (e.g., trail mapping services) or gear review sites featuring our products. These are not under our control, and we disclaim responsibility for their content, privacy practices, or security. Always review third-party terms before interacting with their services.
The Site and its content are provided "as is" without warranties of any kind. We do not guarantee: (1) that the Site will be error-free (important for technical product details), (2) that items will remain in stock (due to seasonal demand), or (3) that specific models will be available indefinitely. Use the Site at your own risk.
To the fullest extent permitted by law, keenfoolwear.com shall not be liable for: (1) delays in shipping due to customs processing of outdoor gear, (2) out-of-stock items, (3) damages from using the Site (e.g., lost time from website downtime), or (4) third-party actions (e.g., trail condition recommendations). This limitation applies even if we were advised of potential damages.
We may update these Terms to reflect changes in our business (e.g., new international shipping partners) or legal requirements. Updates will be posted on the Site with an effective date. Your continued use after the effective date constitutes acceptance of the revised terms—important for maintaining our commitment to outdoor footwear excellence.
For questions about these Terms, contact our customer service team at [email protected]. Due to the technical nature of our products, please allow 1-2 business days for responses regarding footwear specifications or hiking advice.
